Before the pandemic, face-to-face onboarding was the order of the day. It was easy, simple, and straightforward. However, with COVID-19 inadvertently forcing employees to work remotely, digital onboarding has replaced physical onboarding. Unfortunately, digital onboarding is relatively new territory for many organizations. The efficiency of it, however, cannot be downplayed. It is the process of incorporating new employees into an organization via training and discussions. It helps the new employee familiarize themselves with the modus operandi of the organization. In this case, the onboarding process is done virtually, which is new to most organizations.
Besides recruiting highly skilled IT professionals for businesses, Zarttech also helps integrate new IT employees into your team, thus relieving you of the process of digital onboarding them. You can trust us because we have put an end-to-end remote onboarding process in place to integrate new IT Experts into your team fully.
Here is how Zarttech onboards remote IT experts with your team
Understanding that remote onboarding is new to many businesses, we at Zarttech have designed a unique process that will fully help new IT employees get accustomed to the client’s mission and vision and deliver responsibilities diligently without any breaches. So, you can trust us with the entire recruitment process of IT Experts. In this regard, here is how Zartech onboards remote Senior IT Experts with your team.
Candidate data verification
We have a pool of remote Senior IT Experts and Cybersecurity Specialists who are ready to join your software development teams and manage your projects within 24hrs. Before this, we carry out background checks on Senior Experts employed to ensure that all the data provided is accurate, concise, and correct. We verify the candidate’s and guarantor’s addresses as well. This is to ensure that we can take swift action in any case of contract breach. We also do criminal checks at the behest of the client.
Contract and code of conduct form signing
Contracts are sacred, and they have to be signed to ensure that it is binding to every party involved. The same thing goes for the code of conduct form, which spells out the relationship of the Senior IT Expert with the client. The contract and regulation of conduct form are clearly explained to the candidate who signs the documents afterwards and abides by the guide protocol of work abiding by our ISO 270001 and ISO 27701 standards.
The candidate meets the client.
At Zarttech, we hold our clients in high regard. Hence we ensure that all the background checks have been completed before the employee is introduced to the client. This is to preserve client confidentiality and trust. With all this done, the client can now meet with the Senior IT Expert that best suits clients’ project needs.
Spelling out tasks and responsibilities
The paperwork is complete, and the Senior IT Expert now understands their roles. Here, we spell out their key responsibilities, Turn Around Time (TAT), and general work principles. A Zarttech Customer Success Manager or Delivery Manager does this, depending on which Zarttech service you are engaging (Outstaffing of our Senior IT Expert or Outsourcing of your project). The manager acts as a support and point of contact throughout the contract when needed between the candidate and the client to ensure that the candidate is performing their duty and the client is happy with the job of the Senior IT Expert.
The feedback session is an opportunity for the Senior IT Expert to ask questions about the onboarding process, the client, and Zarttech relationship when needed. The feedback session is also essential as it will help in improving the onboarding process and clarify any rising concerns either in our onboarding process or that of our clients.
The Zarttech remote onboarding session is designed to guarantee that employees can get to know the client and their expectations. This is because remote onboarding is relatively new to many organizations. Thankfully, ZartTech can help you take care of this process by comprehensively and remotely onboarding the Senior IT Expert into your existing team or project.